Swoopo Help
Help Topics
- New to Swoopo
-
Bidding
- How do I bid on Swoopo?
- How does the BidButler work?
- Can you give me some advice about how to bid?
- How do I buy bids?
- Where can I keep track of the auction(s) I’m bidding on?
- Where can I see how many bids I've placed on an auction?
- Where can I see my booked BidButler bids?
- Where can I see how much I have spent on bids in an auction?
- Where can I see who's bidding on an auction?
- I've placed a bid but I am currently not the highest bidder, why?
- Can I bid on a future auction?
- I’ve just won an auction. What now?
- Protect yourself
-
Auctions
- I’ve just won an auction. What now?
- How can I redeem my vouchers?
- What types of auctions are there?
- What does international auction mean?
- How can I watch an auction?
- How can I find the different auctions available on the site?
- What's the difference between a live auction and a future auction?
- How many auctions can I win within a 28 day period?
- When does an auction end?
- What's the difference between the auction end price and the worth up to price?
- What does a closed bidder group mean?
- Swoop it Now
- Delivery & Shipping
- Returns & Complaints
-
Managing My Account
- How do I change my password?
- What do I do, if I've forgotten my password or user name?
- How do I subscribe to/unsubscribe from the newsletter?
- Can I change my user name?
- How do I add or change my address?
- Can I change my firstname and surname?
- Where can I check my Bid Account?
- Where can I check the number of vouchers I have?
- Where can I check how many auctions I have won?
- How do I confirm a won auction?
- Where do I find my customer ID?
- Can I change my email address?
- How long are FreeBids valid for?
- Payment & Payment Methods
-
Technical Problems
- What are the recommended PC requirements to use Swoopo?
- Why hasn't my bid been registered on an auction?
- I can't confirm my registration using the link in the registration confirmation email. What should I do?
- What happens to the auctions during system downtime?
- I’m using an AOL browser, why can’t I bid?
Managing My Account
How do I change my password?
Please log onto Swoopo, then go to "My Swoopo > My data" and select the option "Change password".
Quick Links
Email Swoopo
